Privacy Policy

(With the associated Declaration of Consent in the terms and in accordance with the General Data Protection Regulation)

Passa Montanhas is a registered trademark used by Sónia Maria da Silva Matos in the promotion and accomplishment of tourist animation activities; therefore, this individual is the license holder of the National Register of Tourism Agents (RNAAT, Registo Nacional dos Agentes de Animação Turísticas) no. 62/2019.

Any personal data that the visitors and clients provide through Passa Montanhas website are our responsibility as well as its computerised processing, therefore we commit ourselves to keep them protected as hereinafter referred. As a user of the site and in case you do not accept the terms of this Privacy Note, you must not access, navigate or register your data or third party data in the fields provided to that end.

Passa Montanhas reserves the right to change the information contained in this Privacy Policy without previous notice; therefore, we recommend to check this page regularly for information about any changes. The date of the last update will always be shown at the top of this page.

We consider that you accept the conditions here described whenever you access the website www.passamontanhas.pt

— What information we collect

Whenever you enrol in an activity or ask for a quote, we request your name, address, date of birth, tax identification number, telephone number and email.

— Purpose of the collected information

All the collected data is used exclusively for the management of our services, provision of information about changes or other related to the proper functioning of Passa Montanhas activities and disclosure of possible marketing or advertising campaigns.

— What are we authorised to do with your data

For you to experience our services, the collected data will be used for the purpose of activation of mandatory insurances (personal accident and civil liability), tax documents issuance (invoice/receipt), direct phone number where applicable (confirmations, changes or cancellations) or indirect contact by email to promote events or services.

— Record keeping of your data

We make every effort to protect personal data submitted by the forms both during transmission and after receiving them. The collected data are stored in servers with adequate measures of protection and technological security, which are implemented by the development area of our website. However, no Internet transmission method or electronic storage method is 100% secure so we cannot guarantee your absolute security. However, we make every effort to implement and maintain physical, electronic and procedural security measures to protect your data in accordance with the applicable data protection requirements.

The period of time your data is stored and retained varies according to the purpose for which the information is processed. In effect, there are legal requirements that require you to keep the data for a minimum period of time (e.g., finances). However, when there is no specific legal requirement, the data shall be stored and retained only for the maximum period necessary for the purposes for which it was collected or later processed, after which they shall be deleted. Specifically, the data collected through the registration forms is stored in our databases for a period of one year, in the case of a request for information and if there is no subsequent activity or even opposition of the same in the case of marketing communications.

— Who is responsible for accessing and processing data

The treatment of the data provided is the responsibility of Sónia Maria da Silva Matos, tax identification number 214473198, reachable through the following email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

— How to access your data and what you can do

At any time, you may request access to your personal data to rectify it, limit its use or request its deletion from our database. You may be asked to prove your identity in order to ensure that the access to the data is only made by the holder or guardian when a minor.

For other questions or complaints on the subject, you should contact the National Data Protection Commission, control authority in Portugal.